In 2019, What is “Good Hospitality”?

Posted on: July 17, 2019 by RMS Hospitality

When it comes to the hospitality industry, whether it’s bars, restaurants, or hotels, many business owners included are having to reinvent what it means to provide better quality customer service in the field. Through technology, such as social media, modern customers have different expectations and yield more power when it comes to consumer influence. The […] Read More

Posted in: blog Hospitality Insurance

Nightclub Lighting Safety: How to Put on a Show Without Any Danger

Posted on: July 10, 2019 by RMS Hospitality

For nightclub owners, operators, and managers, setting the scene inside the club with the right lighting is important when it comes to creating a fun environment that people want to be in. Lighting is an integral part of creating an atmosphere where people want to come and dance and party with their friends. But lighting […] Read More

Posted in: blog Nightclub Insurance

Operating a Restaurant? Have These Licenses in Place

Posted on: June 19, 2019 by RMS Hospitality

Opening a restaurant is an exciting venture borne out of a passion for a specific type of cuisine, lifestyle, food, or serving the community. But actually getting things up and running isn’t a simple process. Once a concept is figured out, color schemes are picked, a name is decided on, and real estate is handled, […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

Bar Liability: Ensure That Every Bar Has Safe Exit Routes

Posted on: June 12, 2019 by RMS Hospitality

There are a number of liabilities that bar staff and owners have to be aware of when operating on a daily basis. From slips and falls to overserving, the usual suspects of risks can happen at any time in the nightlife community. However, one risk that owners should not push to the side is making […] Read More

Posted in: blog Sports Bar Insurance

Are Bars Liable for Customers Who Fall After Drinking?

Posted on: June 4, 2019 by RMS Hospitality

In the United States, businesses in the nightlife scene, be it a sports bar, a cool college bar, or a nightclub that gets packed on the weekend, report serving more than 19 million people each year. Throughout the country’s 62,000 bars and nightclubs, you’re bound to come across a liability issue here or there. From […] Read More

Posted in: blog Liquor Liability Sports Bar Insurance

Best Practices for Avoiding Franchise Fraud

Posted on: May 15, 2019 by RMS Hospitality

As a business owner or entrepreneur, taking on a franchise business can be enticing. From fast food to coffee to car washes, franchising offers up the opportunity to build and grow a portfolio with a lot of potential for growth. And with the opportunity to operate independently, the idea of franchising becomes even more attractive. […] Read More

Posted in: blog Franchise Select

3 Methods to Communicate and Work Well with Your Franchisees

Posted on: May 8, 2019 by RMS Hospitality

When it comes to franchising, communication is the key to building a strong relationship between parties. But communication isn’t as simple as just having a conversation. Franchises can be spread out throughout your city, your state, country, and even the world; think about the global reach of places like KFC and SuperCuts. With the potential […] Read More

Posted in: blog Franchise Select

Franchise Operations: Tips for Success

Posted on: May 1, 2019 by RMS Hospitality

For business owners considering buying a franchise restaurant, whether it’s a baked goods shop or chain of hamburger stops, there are plenty of things to consider. Fast food, or fast-casual dining, is one of the biggest categories when it comes to franchising and can always find a way to turn a profit in good times […] Read More

Posted in: blog Franchise Select

What Happens if the POS System Crashes?

Posted on: April 17, 2019 by RMS Hospitality

Technology has helped businesses in all industries with streamlining their services and modernizing their operations and customer service. But sometimes technology can get in the way of business, especially when it acts up. When a restaurant’s POS (point of sale) system goes down, this can cause major problems such as not being able to accept […] Read More

Posted in: blog Restaurant Insurance

How to Prepare for and Prevent Food Allergy-Related Claims

Posted on: April 10, 2019 by RMS Hospitality

Food allergies have always been an issue with diners, but in recent years there has been more of an effort to identify and treat them. The number of people with gluten and other allergies has increased immensely, which has resulted in a sharp rise in food allergy-related restaurant insurance claims. According to a study released […] Read More

Posted in: blog Restaurant Insurance