Navigating To-Go Liquor Sales

Posted on: May 27, 2020 by RMS Hospitality

After states across the country began imposing mandatory closures to slow the spread of COVID-19, bars, liquor stores, and restaurants had to think quickly on how to keep their operations going and their business from shutting down entirely. In response to the mandatory closing of the restaurant and bar industry, local and state governments began […] Read More

Posted in: Restaurant Insurance

The Dos & Don’ts of Restaurant Operations During COVID-19

Posted on: May 20, 2020 by RMS Hospitality

Cleaning a restaurant, serving customers, getting the food out on time, and everything else that comes with a restaurant’s expectations have seen ample changes with the spread of COVID-19. Practically every part of eating out and ordering in has changed, and rightfully so. But restaurants need to reassure their diners that they are safe to […] Read More

Posted in: Restaurant Insurance

How to Implement Restaurant Curbside Pickup

Posted on: May 6, 2020 by RMS Hospitality

Across the country, restaurants have had to completely change the way they operate and supply food to their patrons. While the country waits for social distancing rules to be lifted, restaurants are having to improvise by offering curbside and delivery services to customers rather than dine-in options. And while some major chain restaurants and fast […] Read More

Posted in: Uncategorized

Composting at Restaurants: Reducing Waste

Posted on: April 29, 2020 by RMS Hospitality

For restaurant clients looking to cut down on food waste and related costs, the subject of composting should be broached. One of the biggest expenses every restaurant faces is proper waste removal. In fact, in a commercial kitchen, it’s estimated that as much as 70 percent of all waste is made up of organic material, […] Read More

Posted in: Restaurant Insurance

Effective Solutions for Handling Customer Complaints

Posted on: June 15, 2017 by RMS Hospitality

It’s inevitable that your clients will face unhappy customers at some point, and how they handle it makes all the difference.  The most important step is to acknowledge the customer complaint. There is no worse way to approach the situation than to argue or try to disprove the customer. If the issue has been ongoing […] Read More

Posted in: blog Restaurant Insurance

COVID-19 Update:

At RMS and associated firms, business continues as usual. Our staff is remote-capable and available to handle all partners, brokers, and insureds at the present time. Contact us today!