Addressing Staffing Issues in the Hospitality Sector

Posted on: November 13, 2019 by RMS Hospitality

Three are many indicators that point to a strong or surging economy. One of those is when Americans are packing their bags and hitting the road, air, or seas for travel and trips around the country or globe. And while this is great for everything from hotels to restaurants to tourism spots in travel destinations, […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

The PPE Requirements for Commercial Kitchens

Posted on: September 25, 2019 by RMS Hospitality

Like any job site, there are certain standards that are in place in order to keep staff safe from the various types of harm that can occur, especially in a food setting where everything from sharp knives to hot ovens creates a world or liabilities. Personal protective equipment, also known as PPE, is used in […] Read More

Posted in: blog Restaurant Insurance

Understanding OSHA’s Guidelines for Restaurants

Posted on: September 18, 2019 by RMS Hospitality

For potential restaurant owners, before they attempt to open up a successful eatery, it’s important for them to get acquainted with compliance of federal laws regarding workplace safety and health. OSHA has spelled out guidelines for restaurants when it comes to understanding everything from health hazards to inspections to the standards of a clean floor. […] Read More

Posted in: blog Hospitality Insurance

Developing a Risk Assessment for Restaurant Clients

Posted on: September 11, 2019 by RMS Hospitality

Restaurant owners and operators spend a great deal of time and resources when it comes to building out their brand and pushing marketing strategies. While it’s important to build a brand and generate awareness so a client base grows, it’s also important to not forget about assessing risks and setting a plan to avoid liabilities. […] Read More

Posted in: blog Restaurant Insurance

What Restaurants Should Look For in Their Food Service Workers

Posted on: August 21, 2019 by RMS Hospitality

From managers to cooks to waitstaff to dishwashers, any restaurant of any size needs to flesh out its staff from top to bottom. When a restaurant is still new, owners may find that some of the duties will cross over from one category to another wherein the manager may double as the host, or servers […] Read More

Posted in: blog Restaurant Insurance

What Restaurants Can Do to Make Food Delivery Safer

Posted on: August 7, 2019 by RMS Hospitality

Food delivery and takeout are growing at an aggressive pace, especially with the innovation of ride-sharing. Companies like Uber have branched out to offer food delivery service and fast-food restaurants that already offer quick service are now offering up delivery through third-party tech apps, like GrubHub and DoorDash. Now, more restaurants are joining in, opening […] Read More

Posted in: blog Restaurant Insurance

Operating a Restaurant? Have These Licenses in Place

Posted on: June 19, 2019 by RMS Hospitality

Opening a restaurant is an exciting venture borne out of a passion for a specific type of cuisine, lifestyle, food, or serving the community. But actually getting things up and running isn’t a simple process. Once a concept is figured out, color schemes are picked, a name is decided on, and real estate is handled, […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

What Happens if the POS System Crashes?

Posted on: April 17, 2019 by RMS Hospitality

Technology has helped businesses in all industries with streamlining their services and modernizing their operations and customer service. But sometimes technology can get in the way of business, especially when it acts up. When a restaurant’s POS (point of sale) system goes down, this can cause major problems such as not being able to accept […] Read More

Posted in: blog Restaurant Insurance

How to Prepare for and Prevent Food Allergy-Related Claims

Posted on: April 10, 2019 by RMS Hospitality

Food allergies have always been an issue with diners, but in recent years there has been more of an effort to identify and treat them. The number of people with gluten and other allergies has increased immensely, which has resulted in a sharp rise in food allergy-related restaurant insurance claims. According to a study released […] Read More

Posted in: blog Restaurant Insurance

No Stars: How Restaurants Can Leverage and Address Complaints

Posted on: April 3, 2019 by RMS Hospitality

A restaurant may have an enviable menu, amazing ambiance and a catchy name, but when it comes to customer service nothing else can provide more headaches for both the customer and management staff. According to Consumer Reports, there are myriad complaints that customers claim against restaurants, ranging from being served the wrong item to being […] Read More

Posted in: blog Restaurant Insurance