How to Effectively Integrate Seasonal and Temporary Employees into the Workforce

Posted on: June 27, 2018 by RMS Hospitality

Summer is here in full force and businesses that need seasonal help might not only be concerned about finding extra help, but training temporary employees quickly and effectively. To accommodate bigger customer pushes from June to September everything from clothing stores to coffee shops need an extra hand to handle the load. But to be […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

School’s Out: Tips for Hiring Seasonal Employees at Your Restaurant

Posted on: June 20, 2018 by RMS Hospitality

Summer has arrived and seasonal work for high school kids and college grads is ripe for the plucking. It’s estimated that about 40 million young Americans, aged 16-24, will be turning in their resumes and applications for summer jobs to tide them over between school years, according to the Bureau of Labor Statistics. Hiring managers […] Read More

Posted in: blog Hospitality Insurance

The Most Effective Ways to Market Your Restaurant in 2018

Posted on: April 6, 2018 by RMS Hospitality

With the advent of social media and the push for a more digital-friendly atmosphere, restaurants of all kinds are seeing the impact that technology has on their business. Traditional word of mouth, while always important, has taken a backseat to clicks, likes, swipes, and reviews from typing-happy customers. In fact, some restaurants even jump on […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

How to Make Over a Customer Rewards Program

Posted on: February 8, 2018 by RMS Hospitality Group

If your clients are one of the millions of restaurants that reward their customers for returning, this article is for them. In today’s digital-obsessed world, modernizing the program and expanding their reach via different platforms is almost required. In this post, we’re going to cover how your clients can cater to their customer’s mobile needs. […] Read More

Posted in: blog Restaurant Insurance

The Pros & Cons of Franchising

Posted on: February 5, 2018 by RMS Hospitality Group

Franchising a business isn’t for everyone, as we discussed in our last blog. However, if you have clients who are financially capable, have a proven model of success and have the resources to do so, they’ll need to know the basics of franchising. Or, if you have clients who are interested in buying into a […] Read More

Posted in: blog Franchise Select

Restaurant Clients: To Franchise or Not to Franchise?

Posted on: January 29, 2018 by RMS Hospitality Group

As we continue on in the new year, some of your restaurant clients might share interest in franchising their business. Not every restaurant model is sustainable in franchise form, and their success depends on a few different factors. In this article, we’ll provide some key insights into what makes a franchise successful so that you […] Read More

Posted in: blog Franchise Select

The Fine Print: Leasing Negotiation Advice

Posted on: January 22, 2018 by RMS Hospitality Group

In our previous blog, we covered some important front-of-the-house operations advice for providing consistent, ongoing e-training for employees. As the restaurant industry is one that continually evolves, your client’s needs might change as they approach the end of their leasing date. However, if your clients are looking to renew a lease or find a new […] Read More

Posted in: Restaurant Insurance

Restaurant Money-Saving Tips: e-learning Opportunities

Posted on: January 11, 2018 by RMS Hospitality Group

Training is a necessary component for all of your hospitality clients. As an ongoing process, they might be wasting precious time and resources trying to schedule training sessions when they have new hires, are implementing new procedures, or are getting new equipment. For this reason, e-learning opportunities can save them money and time and ensure […] Read More

Posted in: blog Restaurant Insurance

The IoT and the Hospitality Industry

Posted on: August 18, 2017 by RMS Hospitality Group

The Internet of Things, or IoT, coined in 1999 by British technologist Kevin Ashton, refers to the interconnectivity between people and their surroundings. What was once a futuristic concept is now a determining factor in the way we interact with each other and other connected devices. While the majority of the IoT market is held […] Read More

Posted in: blog Restaurant Insurance

How Restaurants Can Respond to Online Complaints

Posted on: June 21, 2017 by RMS Hospitality Group

Handling Complaints > Responding Online In our last two posts, we explored how restaurants can manage and recover from customer complaints. As we mentioned before, a customer complaint is an opportunity to turn the experience from a negative one into a positive one, and online reviews are no different. In this article, we’re going to […] Read More

Posted in: blog Restaurant Insurance