What a Restaurant Should Do in the Event of a Lawsuit

Posted on: March 13, 2019 by RMS Hospitality

Restaurants may be a great place for people to go and eat with friends and family and enjoy a great menu. But they can also be a hotbed for possible lawsuits and costly legal battles. From sharp corners to contaminated food to unsavory acts committed by someone on staff, there are plenty of things a […] Read More

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What Restaurants Should Do to Prevent Contamination

Posted on: February 20, 2019 by RMS Hospitality

Cross-contamination from unsanitary practices in kitchens can be detrimental to any restaurant. From cafes to coffee shops, fast food to elegant dining, all food prep should avoid creating contamination in the kitchen. This can lead to foodborne illnesses which can cause even bigger issues for your business. More than 300 people were sick after a […] Read More

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There’s a Hair In My Food: What Happens if a Customer Claims Contaminated Food

Posted on: February 13, 2019 by RMS Hospitality

In the restaurant industry, customers can end up sending a complaint about nearly anything. From cheese not being melted enough to proximity of their table to another table to food being brought out too slowly, diners hold a restaurant’s attention by their feedback. And with the advent of social media and online reviewing sites like […] Read More

Posted in: blog Restaurant Insurance

Signs of a Fraudulent Workers’ Compensation Claim

Posted on: January 16, 2019 by RMS Hospitality

Workplace injuries and illnesses within the restaurant industry can vary widely. From slips and falls to burns and cuts, there are many different reasons why someone on a restaurant staff would be compelled to claim workers’ compensation damages, a crucial part of any restaurant insurance program. But every year there are thousands of Americans who get […] Read More

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Understanding the Most Common Occupational Injuries in Restaurants

Posted on: January 9, 2019 by RMS Hospitality

Any restaurant, no matter the type of cuisine or theme, can become a hotbed of activity within a moment’s notice. From lunch rushes to big dinner parties, the busier the restaurant, the more possible it is for an injury to occur. But even if things have come to a halt, there’s always room for an […] Read More

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How to Design and Implement a Restaurant Training Program that Works

Posted on: December 12, 2018 by RMS Hospitality

For restaurants and cafes that want to run smoothly, having the right training program in place for new and seasoned employees is imperative. From understanding the need of the customers to knowing what to do during downtime or rough times, employees should be informed by great leadership to be proactive and constantly learning. But if […] Read More

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Opening for Thanksgiving? How Bars and Restaurants Can Prepare

Posted on: November 7, 2018 by RMS Hospitality

Traditionally, Thanksgiving dinner is celebrated around a dinner table at a family member’s home. But in recent years, families have been creating their own tradition by coming together for their annual Thanksgiving meal at a restaurant or by ordering carry-out. In fact, according to the National Restaurant Association, nearly 10 percent of adults in the […] Read More

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What Restaurants Can Do to Reduce Foodborne Illness Claims

Posted on: October 10, 2018 by RMS Hospitality

According to the U.S. Centers for Disease Control and Prevention, more than 48 million Americans fall ill due to foodborne illness claims. Undercooked or raw food can lead to sickness for patrons of restaurants and cafes, which can lead to possible legal issues. While most cases of food-related illnesses are not serious and go away […] Read More

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How a Restaurant Should Respond to Foodborne Illness Claims

Posted on: July 18, 2018 by RMS Hospitality

There are a number of things that can get a restaurant poor reviews or even cause to shut down including bad food, poor service and an unpopular location. But when a restaurant is to blame for foodborne illness it can instantly shut things down. One bad experience is all it takes for word to get […] Read More

Posted in: blog Hospitality Insurance

How to Effectively Integrate Seasonal and Temporary Employees into the Workforce

Posted on: June 27, 2018 by RMS Hospitality

Summer is here in full force and businesses that need seasonal help might not only be concerned about finding extra help, but training temporary employees quickly and effectively. To accommodate bigger customer pushes from June to September everything from clothing stores to coffee shops need an extra hand to handle the load. But to be […] Read More

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