How Restaurants Can Respond to Online Complaints

Posted on: June 21, 2017 by RMS Hospitality Group

Handling Complaints > Responding Online In our last two posts, we explored how restaurants can manage and recover from customer complaints. As we mentioned before, a customer complaint is an opportunity to turn the experience from a negative one into a positive one, and online reviews are no different. In this article, we’re going to […] Read More

Posted in: blog Restaurant Insurance