How to Design and Implement a Restaurant Training Program that Works

Posted on: December 12, 2018 by RMS Hospitality

For restaurants and cafes that want to run smoothly, having the right training program in place for new and seasoned employees is imperative. From understanding the need of the customers to knowing what to do during downtime or rough times, employees should be informed by great leadership to be proactive and constantly learning. But if […] Read More

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A Holiday Season Preparation Guide for the Hospitality Industry

Posted on: November 21, 2018 by RMS Hospitality

The holidays are already here and travelers are scrambling to get last-minute plans settled before they head out to visit friends and family. Highways will be busier, hotels will be fuller and airports will be slammed. In fact, experts are expecting bigger-than-usual numbers expected for holiday travel this year. With this in mind, those working […] Read More

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Opening for Thanksgiving? How Bars and Restaurants Can Prepare

Posted on: November 7, 2018 by RMS Hospitality

Traditionally, Thanksgiving dinner is celebrated around a dinner table at a family member’s home. But in recent years, families have been creating their own tradition by coming together for their annual Thanksgiving meal at a restaurant or by ordering carry-out. In fact, according to the National Restaurant Association, nearly 10 percent of adults in the […] Read More

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What Restaurants Can Do to Reduce Foodborne Illness Claims

Posted on: October 10, 2018 by RMS Hospitality

According to the U.S. Centers for Disease Control and Prevention, more than 48 million Americans fall ill due to foodborne illness claims. Undercooked or raw food can lead to sickness for patrons of restaurants and cafes, which can lead to possible legal issues. While most cases of food-related illnesses are not serious and go away […] Read More

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How to Effectively Integrate Seasonal and Temporary Employees into the Workforce

Posted on: June 27, 2018 by RMS Hospitality

Summer is here in full force and businesses that need seasonal help might not only be concerned about finding extra help, but training temporary employees quickly and effectively. To accommodate bigger customer pushes from June to September everything from clothing stores to coffee shops need an extra hand to handle the load. But to be […] Read More

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The Most Effective Ways to Market Your Restaurant in 2018

Posted on: April 6, 2018 by RMS Hospitality

With the advent of social media and the push for a more digital-friendly atmosphere, restaurants of all kinds are seeing the impact that technology has on their business. Traditional word of mouth, while always important, has taken a backseat to clicks, likes, swipes, and reviews from typing-happy customers. In fact, some restaurants even jump on […] Read More

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How to Make Over a Customer Rewards Program

Posted on: February 8, 2018 by RMS Hospitality Group

If your clients are one of the millions of restaurants that reward their customers for returning, this article is for them. In today’s digital-obsessed world, modernizing the program and expanding their reach via different platforms is almost required. In this post, we’re going to cover how your clients can cater to their customer’s mobile needs. […] Read More

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The Fine Print: Leasing Negotiation Advice

Posted on: January 22, 2018 by RMS Hospitality Group

In our previous blog, we covered some important front-of-the-house operations advice for providing consistent, ongoing e-training for employees. As the restaurant industry is one that continually evolves, your client’s needs might change as they approach the end of their leasing date. However, if your clients are looking to renew a lease or find a new […] Read More

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Restaurant Money-Saving Tips: e-learning Opportunities

Posted on: January 11, 2018 by RMS Hospitality Group

Training is a necessary component for all of your hospitality clients. As an ongoing process, they might be wasting precious time and resources trying to schedule training sessions when they have new hires, are implementing new procedures, or are getting new equipment. For this reason, e-learning opportunities can save them money and time and ensure […] Read More

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The IoT and the Hospitality Industry

Posted on: August 18, 2017 by RMS Hospitality Group

The Internet of Things, or IoT, coined in 1999 by British technologist Kevin Ashton, refers to the interconnectivity between people and their surroundings. What was once a futuristic concept is now a determining factor in the way we interact with each other and other connected devices. While the majority of the IoT market is held […] Read More

Posted in: blog Restaurant Insurance