There’s a Hair In My Food: What Happens if a Customer Claims Contaminated Food

Posted on: February 13, 2019 by RMS Hospitality

In the restaurant industry, customers can end up sending a complaint about nearly anything. From cheese not being melted enough to proximity of their table to another table to food being brought out too slowly, diners hold a restaurant’s attention by their feedback. And with the advent of social media and online reviewing sites like […] Read More

Posted in: blog Restaurant Insurance

Signs of a Fraudulent Workers’ Compensation Claim

Posted on: January 16, 2019 by RMS Hospitality

Workplace injuries and illnesses within the restaurant industry can vary widely. From slips and falls to burns and cuts, there are many different reasons why someone on a restaurant staff would be compelled to claim workers’ compensation damages, a crucial part of any restaurant insurance program. But every year there are thousands of Americans who get […] Read More

Posted in: blog Restaurant Insurance

Understanding the Most Common Occupational Injuries in Restaurants

Posted on: January 9, 2019 by RMS Hospitality

Any restaurant, no matter the type of cuisine or theme, can become a hotbed of activity within a moment’s notice. From lunch rushes to big dinner parties, the busier the restaurant, the more possible it is for an injury to occur. But even if things have come to a halt, there’s always room for an […] Read More

Posted in: blog Restaurant Insurance

How to Design and Implement a Restaurant Training Program that Works

Posted on: December 12, 2018 by RMS Hospitality

For restaurants and cafes that want to run smoothly, having the right training program in place for new and seasoned employees is imperative. From understanding the need of the customers to knowing what to do during downtime or rough times, employees should be informed by great leadership to be proactive and constantly learning. But if […] Read More

Posted in: blog Restaurant Insurance

A Holiday Season Preparation Guide for the Hospitality Industry

Posted on: November 21, 2018 by RMS Hospitality

The holidays are already here and travelers are scrambling to get last-minute plans settled before they head out to visit friends and family. Highways will be busier, hotels will be fuller and airports will be slammed. In fact, experts are expecting bigger-than-usual numbers expected for holiday travel this year. With this in mind, those working […] Read More

Posted in: blog Restaurant Insurance

Opening for Thanksgiving? How Bars and Restaurants Can Prepare

Posted on: November 7, 2018 by RMS Hospitality

Traditionally, Thanksgiving dinner is celebrated around a dinner table at a family member’s home. But in recent years, families have been creating their own tradition by coming together for their annual Thanksgiving meal at a restaurant or by ordering carry-out. In fact, according to the National Restaurant Association, nearly 10 percent of adults in the […] Read More

Posted in: blog Restaurant Insurance

What Restaurants Can Do to Reduce Foodborne Illness Claims

Posted on: October 10, 2018 by RMS Hospitality

According to the U.S. Centers for Disease Control and Prevention, more than 48 million Americans fall ill due to foodborne illness claims. Undercooked or raw food can lead to sickness for patrons of restaurants and cafes, which can lead to possible legal issues. While most cases of food-related illnesses are not serious and go away […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

How to Effectively Integrate Seasonal and Temporary Employees into the Workforce

Posted on: June 27, 2018 by RMS Hospitality

Summer is here in full force and businesses that need seasonal help might not only be concerned about finding extra help, but training temporary employees quickly and effectively. To accommodate bigger customer pushes from June to September everything from clothing stores to coffee shops need an extra hand to handle the load. But to be […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

The Most Effective Ways to Market Your Restaurant in 2018

Posted on: April 6, 2018 by RMS Hospitality

With the advent of social media and the push for a more digital-friendly atmosphere, restaurants of all kinds are seeing the impact that technology has on their business. Traditional word of mouth, while always important, has taken a backseat to clicks, likes, swipes, and reviews from typing-happy customers. In fact, some restaurants even jump on […] Read More

Posted in: blog Hospitality Insurance Restaurant Insurance

How to Make Over a Customer Rewards Program

Posted on: February 8, 2018 by RMS Hospitality Group

If your clients are one of the millions of restaurants that reward their customers for returning, this article is for them. In today’s digital-obsessed world, modernizing the program and expanding their reach via different platforms is almost required. In this post, we’re going to cover how your clients can cater to their customer’s mobile needs. […] Read More

Posted in: blog Restaurant Insurance